Listen and answer the questions asked. By doing this, it helps the dispatcher understand your situation and will assist you with your emergency until the appropriate police, fire or medical units arrive.
Be prepared to answer the dispatcher’s questions:
– What happened?
– Where and when did it occur?
– Is anyone injured?
– Description of vehicle(s)
– License plate number(s)
– Direction of travel of suspect(s)
– Description of any suspects.