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FAQ Topic: Dispatch/911

My pet is lost, what do I do?

Bayside Communications Center maintains a log of lost pets. If your pet is lost, or you locate a lost pet in the North Shore, please contact us to see if someone called in a pet that was lost or located at 414-351-9900. Call Milwaukee Area Domestic Animal Control 414-649-8640. Any located animals are taken to … Continued

How do I report a dangerous driver?

Using your mobile device in hands-free mode, you simply call 9-1-1. Any telecommunicator in the State can route your report to the closest police agency. Try to give a description of the vehicle and the driver (if possible). Remember the acronym CYMBAL – color, year, make, body style and license of the vehicle. Don’t take … Continued

Doesn’t my address show up when I dial 911?

If you are calling from a cell phone, the address does not come up. We may get latitude and longitude location for you as the caller if your phone call hits the tower correctly, however it won’t pinpoint your exact location.

When should I not call 911?

911 is for immediate life-threatening emergencies. Do not call 911 for road/travel information, legal advice, civil matter questions, telephone directory assistance, or community event information. A telephone directory or internet sites have this information and numbers.

Can I call dispatch to check the status of plowing?

Unfortunately, dispatch does not monitor the progress of plowing in individual communities. Please call your local municipality directly for questions regarding services. Village of Bayside Village of Brown Deer Village of Fox Point City of Glendale Village of River Hills  Village of Shorewood Village of Whitefish Bay

Who do I contact about a down power line or power outage?

Please remember that heavy winds can cause down power lines. If you need immediate assistance and/or need to report a down line that is in traffic or causing a hazard, please call 911. If you are simply reporting a power outage, please call WE Energies at 1-800-662-4797 or at this link: https://www.we-energies.com/outages_safety/reporting/index.htm

Should I call 911 if I’m in an accident?

You do NOT need to call the police if you are involved in an accident and no one is hurt, there is minimal property damage, and the accident is not blocking traffic or creating a hazard. For a fender bender or minor collision, exchange contact and insurance information and file a police report on your … Continued

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