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FAQ Topic: Text-to-911

Where does a text message to 9-1-1 go?

Similar to 9-1-1 calls, texts to 9-1-1 are routed to the Bayside Communications Center (BCC) public safety answering point (PSAP). BCC is operated on a 24-hour basis, receiving 9-1-1 call and texts and dispatch emergency response services.

Where can I use Text-to-911?

Available in all 7 North Shore communities. However, if you are adjacent to a community outside of the North Shore, the location of the cell tower determines availability of the service.

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