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FAQ Topic: What happens when I make a 911 call?

Doesn’t my address show up when I dial 911?

If you are calling from a cell phone, the address does not come up. We may get latitude and longitude location for you as the caller if your phone call hits the tower correctly, however it won’t pinpoint your exact location.

What are tips for calling 911?

Listen and answer the questions asked. By doing this, it helps the dispatcher understand your situation and will assist you with your emergency until the appropriate police, fire or medical units arrive.  Be prepared to answer the dispatcher’s questions: –  What happened? – Where and when did it occur? –  Is anyone injured? –  Description of vehicle(s) – License plate … Continued

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